This limited product warranty covers STEK window films.
ALID FROM DATE OF PURCHASE. COVERS DEFECTS IN MATERIALS AND MANUFACTURING AGAINST YELLOWING, BUBBLING, OR CRACKING.
This warranty does not cover damage caused by misuse, accidents, misapplication, normal wear and tear, dents from road debris impact, collisions, and/or intentional damage of any kind.
To file a claim, contact the original installer/dealer first. If unable to do so, contact STEK using the website www.stekautomotive.com, or www.stek-usa.com if in the United States.
You must retain a copy of this warranty and proof of purchase identifying the name of the original installer/dealer, purchase price, product (e.g., ACTION), and coverage areas. These documents are needed to process your claim.
Some installers may choose to offer, on their own behalf, different or additional warranties or remedies, beyond the limited warranty and limited remedy offered by STEK. Check your state and local laws before installing film on headlights, as each state has different policies for aftermarket accessories. STEK does not cover window films installed on headlights and is not responsible for any resulting damages or fines.
For valid claims, an authorized STEK installer shall remove the defective film and reapply new product(s) to areas determined by STEK to be covered by the warranty.
ALL IMPLIED WARRANTIES AND CONDITIONS, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, THE IMPLIED WARRANTY OR CONDITION OF FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF A COURSE OF DEALING OR OF PERFORMANCE, CUSTOM OR USAGE OF TRADE, ARE LIMITED IN DURATION TO THE APPLICABLE WARRANTY TIME PERIOD.
Note that some state laws do not permit limitations on the length of an implied warranty. In this case, the limitation above may not apply.
The STEK Automotive Window Film Warranty applies to all STEK Automotive window films that have been professionally installed by an authorized installer. STEK Automotive and the Authorized Automotive Window Film Dealer (collectively referred to as “The Seller” herein) affirm that this warranty applies as long as the submitter of the claim holds ownership of the vehicle in question.
Warranty coverage begins on the date of installation of the STEK window film product, and extends through the period of ownership by the original registered owner of the vehicle. This warranty terminates upon any sale of the vehicle and is not transferable.
UV Verification Seal
All STEK window film products contain verification seals. These seals run lengthwise along both sides of the roll, and can be viewed by shining a UV light on the film. Before any modification or application, inspect the film for these verification seals to confirm that it is a genuine STEK product. Full implementation of these seals during the production of STEK window film products will take place in 2021.
Covered by Warranty
- Adhesion failure, peeling, bubbling, blistering, delamination, and other manufacturing defects.
- Unusual changes in color (i.e., purple).
- Cracking or crazing.
- Reduction of solar reflectivity properties.
In the event that the product is found to be defective under this warranty, The Seller shall replace the quantity of film that has been proven to be defective. At The Seller’s discretion, The Seller shall also provide the labor of reapplication free of charge during the warranty period. The manufacturer (STEK) DOES NOT cover this labor.
Not Covered by Warranty
The warranty is void if the product has been subjected to abuse or improper care. STEK Automotive is not liable for any losses, damages, or expenses resulting from any one or more of the following:
- Fading; or
- Improper product care, maintenance, or cleaning; or
- Product abuse; or
- Glass breakage; or
- Non-automotive applications and/or noncompliant film usage; or
- Any other acts, occurrences, defects, faults, or damages not caused by STEK Automotive.
The product is to be used in compliance with all applicable local laws, statutes, rules, regulations, and ordinances (“Laws”) of the applicable country, state, province, or local jurisdiction including, without limitation, Laws pertaining to window tinting.
FAILURE TO COMPLY WITH SUCH LAWS VOIDS THE WARRANTY. IT IS THE VEHICLE OWNER’S RESPONSIBILITY TO COMPLY WITH ALL APPLICABLE LAWS. RETAIN THIS WARRANTY CARD, AS IT MUST BE PRESENTED ALONG WITH YOUR ORIGINAL INVOICE TO A PARTICIPATING STEK AUTHORIZED AUTOMOTIVE WINDOW FILM DEALER TO RECEIVE WARRANTY SERVICE.
The availability and services of this warranty may vary according to country, state, or province, depending on Laws pertaining to window tinting. This warranty covers the application of all STEK Automotive window films. The Seller reserves the right to test any films serviced under the warranty.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HOLD OTHER RIGHTS, WHICH MAY VARY ACCORDING TO COUNTRY, STATE, OR PROVINCE.
This warranty card, the original invoice/receipt from the installer/dealer, and the dealer’s invoice number are required to process any and all warranty claims.
If, after installation, any product failures are found under this warranty, contact the original authorized STEK Automotive installer. If the original installer is not available, submit an email request for warranty service to STEK Automotive (firstname.lastname@example.org). Include the warranty card and original receipt/proof of purchase. If the specified documents are not submitted, the warranty service is void.
Care and Maintenance
Film Drying Time
The mounting solution used during the installation of STEK Automotive window films may require a drying time. This period may lengthen in cold or non-sunny weather, and shorten in warm weather or with direct sun exposure. You may notice small water beads and a slightly cloudy appearance as the film dries. As the film will dry completely in due course, a slow drying time is not a cause for concern. DO NOT operate your windows until the film is completely dry.
To maximize the life of the window film, follow these instructions for proper care and maintenance.
- Always use clean, soft materials to wash and dry window film surfaces.
- The window film may be cleaned with most conventional washing solutions. Avoid ammonia-based window-cleaning products.
- A soft cloth (microfiber recommended) or clean synthetic sponge should be used for washing. For subsequent drying, a clean, soft cloth or soft rubber squeegee is recommended.
DO NOT CLEAN THE FILM FOR AT LEAST 30 DAYS FOLLOWING INSTALLATION.